Business Insight Day 23rd February 2016

Join us at our free Business Insight Day for the Tile, Kitchen and Bathroom industries, 23rd of February 2016. The day will be held at Woodland Grange in Leamington Spa. We will be covering a number of topics to help you make the most of your business, all presented by industry experts. Gather tips and techniques to make the most of web, social media and your customer data. Hear how TileFlair have developed and grown their business.

There will also be free lunch and coffee, giving you the chance to network and discuss key issues with your peers and with our gathered experts.

Please register to ensure your place is booked. 

Programme:

09:30 – Registration & refreshments

10:00 – Welcome and Introduction - Mike beech, KCS

10:05 – Online Trading: Double your floor space and footfall - Mike Beech, KCS 
 Simple steps to trade online and to grow your business on the web.

10:35 – Social Media, the business version - Phil Crowshaw, Geeky Group 
 Exploring the technological and cultural changes taking place and will guide attendees on  how to survive and prosper in The Digital Media Revolution.

11:10 – Coffee break

11:30 – Tileflair Case Study - Matthew Johnson, Tileflair                                          

A case study from one of the leading Tile companies in the UK.

11:50 – Customer value vs discounting: Know your Customer through your CRM - Paula Hayter, KCS 

Gaining loyalty and value from your customers without having to constantly discount your products.

12:30 – TTA -   - Kay Porter, TTA                                                                                   Presenting the value of TTA membership

12:45 – Question & Answer session

13:00 – Lunch

An open Question & Answer session will conclude the programme, ahead of a networking lunch.